HELP GUIDE

The vehicle tracking software has several components that allow you to manage your vehicle tracking system. The major components are:

MAP

Map Legend

     Ignition On

      Ignition Off

     Locate Now/Requested

   Stop Greater than 6 minutes

   Short Stop, less that 1 minute

   Moving

   Speed Alert

    Geofence Alert

    Auto Locate (AT252 Only)

   Unauthorized Movement (AT252 Only)

Live Traffic Legend, when available.

Map Controls – The map controls are locates in upper right of map screen.

The controls allow you to return to the last map view; pan left, right, up, down, or zoom in and zoom out.

There are also several map buttons and they allow the following:

Map – shows street map view

Satellite – shows satellite imagery

Hybrid – shows satellite imagery with street names

Terrain – shows topographic view with street names

Right Click on Map

If you right click on the map, there are several options.  You can do the following:

MENUS

The vehicle tracking system is managed by using various drop down menus located on the top left corner of the software. The menus and sub menus are explained below.

View Menu

Control Panel Options – allows you to select which attributes to display in the control panel.

Map Label – display name or label for vehicle. This can be changed by end user.

Serial# - displays the serial number of the vehicle tracking device.

Status – displays the most recent location of the vehicle tracking device.

Group – displays the group name in the Control Panel.

Dispatch – displays the Dispatch icon in the Control Panel.

Filter Vehicles – This sub menu will allow you to filter by Map Label, Serial Number or Group

Dispatch – This sub menu allows you to dispatch a vehicle to an address or landmark.

Print Map - allows end user to print map.

Show All Vehicles – if more than one vehicle is in a single account, when selected this menu will display all vehicles on map.

Show Geofence – if selected, all geofences that were created will display on the map.

Show Landmarks – if selected, all landmarks will be displayed

Show Traffic – if selected, current (real time) traffic conditions will appear on the map, indicated by green (good flow), yellow (slowing traffic) and red (very slow traffic).

Resize w/Geofence – if selected, all geofences will display on the map.

Resize w/Landmarks – if selected, all landmarks will display on the map.

Save Settings – This allows end user to save settings. Save settings that can be saved are themes, placement and size of control panel, vehicle history screen, etc.,

Alerts Menu

Your Vehicle Tracking system offers several types of alerts. In addition, these alerts can be assigned as global alerts or vehicle/device specific alerts. Global alerts apply to all vehicles in one account, and vehicle specific alerts apply to one vehicle only.

Global Alerts:

Global Speed Alert – A global speed alert will send a message if an over speed event is triggered. Speed alerts can be set in increments of 5 MPH within a range between 50 and 100 MPH.

Global Geofence Alert – A geofence is a virtual boundary. If the vehicle travels outside the geofence, or enters the geofence, you will be notified. You can add a global geofence by selecting the global geofence, and then clicking the add button. Once you select the add button you be prompted to enter an address and radius for the geofence. Up to 50 global geofences can be added.

Global Recipients: Up to 3 recipients can be input to receive vehicle specific alerts. Recipients can receive alerts via SMS or email.

Vehicle Specific Alerts:

Speed Alert – A device specific speed alert will send a message if an over speed event is triggered. Speed alerts can be set in increments of 5 MPH within a range between 50 and 100 MPH.

Geofence Alert – A geofence is a virtual boundary. If the vehicle travels outside of the geofence or enters the geofence, you will be notified. Up to 50 vehicle specific geofence alerts can be assigned.

Unauthorized Movement Alert – This is available only with AT252 devices. If this is enabled, and alert will be sent when the vehicle exits a 1 mile radius. This alert will reset every 30 minutes.

Low Battery Alert – if the vehicle’s battery voltage declines to 11.0 Volts an alert will be generated.

Input 2 Alert - This alert will send a message to an alert recipient if the input is triggered.

Recipients: Up to 3 recipients can be input to receive vehicle specific alerts. Recipients can receive alerts via SMS or email.

Reports Menu

Get Report Now – This menu will open a dialog box that will allow end user to create a wide variety of reports.

You can run reports by:

You can output reports to:

These reports can be accessed direct to your desktop or can be sent to any email address.  If you would like to send to an email address just add an email recipient and select the get now button.

Below are the report types that can be processed:

  1. Daily Details Show the stop time, move time, distance, # of stops, # of geofence, # of input2 alerts, # of speed alerts of each vehicle by day.
  2. Summary Show the stop time, move time, distance, # of stops, # of geofence, # of input2 alerts, # of speed alerts of each vehicle for entire report period.
  3. After Hours Shows all of the movements for each vehicle between the start and end dates and between the hours specified in the report period.
  4. All Geofences Show all of the geofence alerts that occurred for each vehicle between the start and end date and within the hours specified in report period.
  5. All Input Alerts Show all of the input alerts that occurred for each vehicle between the start and end date and within the hours specified in report period.
  6. All Speed Alerts Show all of the speed alerts that occurred for each vehicle between the start and end date and within the hours specified in report period.
  7. All Stops Show all of the stops that occurred for each vehicle between the start and end date and within the hours specified in report period.
  8. Landmark Show all of the current landmarks for this account with the times each vehicle entered and exited the landmark ordered by date.
  9. Landmarks By Vehicle Shows when each vehicle entered and exited landmarks.
  10. First/Last Trip By Day Shows the start and stop times of the first and last trips of each of the days in the start/end date range.
  11. All Trips By Day Shows the start and stop times of all the trips of each of the days in the start/end date range.
  12. First/Last Location By Day Shows the first movement and last movement of each vehicle on each day.
  13. Idle Time Shows the amount of time a vehicle has been idling (ignition on without movement).
  14. State Mileage Distance each vehicle travels in each state.
  15. Location History Will display vehicle movement events, ignition events, geofence events, stop events, over speed events, etc. Included in the report are time and date stamps for each events, as well as address, lat/long, distance, and heading.

My Account Menu

Modify Account Menu – This menu will display details about the account. With this menu the end user will have the ability to modify the account password, IVR PIN, etc.

Data that can be changed:

Landmarks Menu

View Landmarks Menu – This menu will allow you to view the landmarks associated with the account.

 

Add Landmarks Menu – This menu will allow you to enter a landmark. A landmark can be entered by either a street address or latitude and longitude.

Groups Menu

View Groups Menu –This menu will allow you to view the groups that have been created in your account.

 

Add a New Group – This menu will allow you to add a new group name.

 

Move Vehicles to a Group – This menu will allow you to move vehicles to other groups.

 

Subaccounts Menu

View Subaccounts – This menu will allow you to view subaccounts that have been created.

 

Add Subaccounts – This menu will allow you to create a subaccount.

You can create a subaccount with full permissions or with limited permissions. If you create an account with full permissions the following features will be available to the account:

The Groups and Subaccounts menus are not available with full permissions.

If you create a sub account without full permissions the following features will be available:

The Alerts, Reports, Groups, Landmarks, and Subaccount menus are not available.

Themes Menu

Themes – the end user has the ability to modify the menu colors. There are six color options, and once selected the theme can be saved by going to the view menu and selecting save settings.

Refresh Menu

Refresh – the software will refresh every 60 seconds by default. You can change the refresh to 15 seconds, or 30 seconds. Logout – this menu is used to logout of the software.

CONTROL PANEL MENU

Map Label – This name can be changed by the end user. The name of the device will display in the control panel, and also display on the map.

Status – This will display the most recent location of the vehicle.

Serial # (defaults to off) – display the serial number of the tracking unit.

Group (defaults to off) – displays the name of the group, if assigned.

Distance – This column will appear with the distance if the “right click” dispatch feature is used. The right click dispatch feature allows you to determine the closest vehicle to any point on the map.

Show Vehicle History Button – this button will open the vehicle history (see next section).

Edit Button – this allows the end user to make modification to the units; ie change map label name, vehicle make/model, etc.

VEHICLE HISTORY

The vehicle history box provides the following:

Ability to view the current history of the vehicle travel patterns by date (up to three months back). In addition, there are several icons that can be accessed using the vehicle history box. They are: locate vehicle now, device speed alert, device geofence, unlock vehicle, emergency alert, theft alert, low battery alert, and device recipients.

Edit Device Information – You can edit device information. This includes the map label, vehicle male, vehicle model, year, VIN, Driver Email, and Driver Cell. You can also disable tracking.

Locate Vehicle Now – The ability to instantly locate your vehicle (may take up to 60 seconds).

Device Speed Alert - A speed alert will send a message if an over speed event is triggered. Speed alerts can be set in increments of 5 MPH within a range between 50 and 100 MPH.

Device Geofence – A geofence is a virtual boundary. If a vehicle travels outside the geofence or enters the geofence, you will be notified.

Unlock Vehicle (Optional) – This icon allows end user to unlock vehicle doors remotely.

Enable Starter (Optional) - This icon allows end user to enable the starter.

Disable Starter (Optional) - This icon allows end user to disable the starter.

Input Alert – To enable input alerts, the input alerts should be enabled. This can be done by selecting the input alert and then making the status enabled.

Low battery alert – if the vehicle’s battery voltage declines to 11.5 Volts a message will be generated.

Device Recipients - Up to 3 recipients can be input to receive vehicle specific alerts. Recipients can receive alerts via SMS or email.

Interactive Voice Recognition System (IVR)

 The interactive voice recognition system (IVR) allows the end user to utilize a telephone to access the various features of the vehicle tracking system. To access the IVR you can dial the toll free phone number. The number is 800.268.3287.

You can access the online voice system to obtain the following information: